Unprecedented disruption and significant shifts in consumer behaviour has accelerated digitisation and transformed the ways SMEs operate and do business. But reinvention isn’t easy.
Adapting new business models, implementing digital technologies, embracing change and preparing for more innovation requires SMEs to think like giants.
The SME Digital Festival aims to help SMEs with ideas, techniques and solutions to propel growth and navigate change through transformation, automation and modernisation.
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Introduction
Digital Transition Roadmap: Shaping the future of business
Successful organisations will be those that embrace the biggest opportunity of the current pandemic to accelerate their way into digital channels and advance their digital agenda. This session will focus on bringing your digital transformation initiatives to life by deep diving into:
• Assessing the digital solutions needed and adapting business models and processes
• Integrating change management and digital transformation
• Strengthening management skills and scaling up internal capacity
• Identifying opportunities to improve and innovate in a transformed business landscape
Winning the digital race to meet changing customer expectations
With increasing competition and technology adoption, it is critical for businesses to establish a proactive digital presence, reinvent marketing strategy and invest in innovative technology tools to improve business performance, relevance, and profitability. This session will explore current trends, digital engagement strategies, challenges and opportunities in today’s fast paced digital landscape.
• Leveraging marketing automation and adding multiple communications channels to boost sales and revenue
• Improving customer experience and responding to changing customer expectations through digital tools
• Incorporating social media channels to connect with customers in real time and build brand equity
Embracing data analytics to get deeper insights
In a data-driven world where businesses need to not only work smarter but also faster, they cannot afford to overlook the advantages of valuable insights derived from data. This session will uncover how to become data intelligent, integrating analytics into decisions and processes, with in-depth discussions on:
• Overcoming the barriers of categorizing, synthesizing, accessing, and analysing data
• Harnessing the power of data and analytics to help identify new opportunities, enable strategic initiatives, and better decision making capabilities
• Keeping on top of the changes and new regulations that are shaping data privacy
• Building strong cyber defences and empowering your people and business to stay ahead of threats
Automating Contract Management
As technology and cloud-based work advances, it is difficult for organizations to contract, sign and maintain documentation physically as they used to. By embracing digital contracting, businesses will gain benefits in saved time, increased compliance, and greater ROI. This session will provide practical tips on digital contract management to ensure business continuity.
• Implementing digital contracting to become client-centric, more efficient, and agile
• Managing disputes and reducing risks by staying on top of current regulations, governance, and compliance
• New Contract Management trends, innovations, and best practices
Aligning talent with strategy
Digital Transformation requires talent. The current talent crisis is putting pressure on businesses to battle skill problems and rethink strategies to find the right people enabling them to adapt to a more digital world. In this session, we’ll explore how employee engagement, people performance, talent management and leadership will define your brand and reputation to your employees and customers. We will provide practical insights into:
• Creating effective recruitment strategies and tools to engage and retain the right talent
• Aligning your hiring process with your marketing strategy and employer brand
• Building learning and people development culture to retain people long term
• Prioritizing and supporting mental health and wellbeing initiatives
Integrating and streamlining payment experience
With most of the population staying at home it is important for businesses to adjust their offerings to help customers engage with their brand and products from home. This means making online payment transactions painless and smooth while also remaining safe and secure and designing effective strategies to meet your customers’ future needs. This session will explore best practices, tools, and innovative products to facilitate faster and smarter payments and finances.
• Digital acceleration to automate and streamline payments and transactions
• Managing disruptions to supply chains and their financing
• Emerging trends that impact small business finance
• Partnerships and innovations, risk management and regulation of digital financial inclusion
Wrap-up
The SME Digital Festival aims to help SMEs with ideas, techniques and solutions to propel growth and navigate change through transformation, automation and modernization.
It will be a uniquely interactive, 1 day digital conference tailored to deliver practical insights for SMEs through a series of inspirational talks, case studies, tech demonstrations, workshops and 1 on 1 digital networking.
Our limited partnership opportunities, exclusively across 6 themes will connect you to Australia’s SME community. Partners will demonstrate their leadership with client case studies, tech deep dive demonstrations, 1 on 1 consultations, digital brand activations and content sharing.
As a marketing platform to demonstrate expertise, credibility and grow your business with Australia’s SMEs, the SME Digital Festival offers unrivalled cut-through.
Angel Gomez
Commercial Director
0497 661 988
angelg@connectmedia.com
Frequently Asked Questions (FAQ)
What’s included in my delegate pass?
A Delegate Pass includes access to all sessions, refreshment breaks, networking lunches, and access to provided speaker presentations.
What’s included in my digital pass (only applicable for digital events)?
A digital pass is valid for the use of 1 user and provides access to live content, inclusive of all keynotes, and sessions. The pass also includes access to post event content and select speaker presentations, this will be available to you via email in the week following the event. Please note: Sharing of speaker presentation’s is subject to approval from the guest speaker. Access must not be shared by multiple user’s or redistributed in any way. Organiser’s reserve the right to deny access to anyone who is found violating the above terms.
Is there a group booking discount?
Yes – groups of 3 people or more are entitled to a discount. Full discount information is available on our registration page. If you have any questions about how group bookings work, please contact team@connectmedia.com
Can I transfer my pass?
A delegate pass is entry for one person only, passes cannot be shared. A substitute delegate is welcome at any time prior to the event, provided the request is made in writing to team@connectmedia.com
How do I receive my delegate pass?
Following the completion of your registration and payment, you will receive an email confirmation. We will contact you via email one week before the event to provide final information regarding your participation. Delegate badges and all event material will be provided upon arrival at the event – nothing will be sent in the post.
Is media registration available?
No, this is a closed and confidential event. Media registrations are not available.
Cancellation Policy:
A full refund less a $250 (GST Inclusive) processing fee is applicable on cancellation requests made in writing within 10 days of registration. No refunds are available for cancellations made more than 10 days after registration. Where Connect Media is required to reschedule the event in the interest of the event partner’s and guests, your pass will be automatically transferred to the rescheduled dates. Should Connect Media be unable to offer, deliver or fulfil any engagement within 12 months, you will be entitled to a full refund.
What is a Service Provider?
A service provider refers to an individual or organisation who supplies products and/or services to the primary audience of retail industry.
Service providers may only have one representative at the event. A delegate pass is entry for one person only, passes cannot be shared. All service providers who apply for a pass will be reviewed internally before a registration is completed.
Will there be a delegate list available?
No, Connect Media does not provide delegate lists to attendees
Delegate Pass:
Delegate Pass includes access to all sessions, refreshment breaks, networking lunches, networking drinks reception, and access to approved speaker presentations/on demand content. Please note: Sharing of speaker presentation’s is subject to approval from the guest speaker. One delegate ticket is entry for one person only, passes cannot be shared. Organiser’s reserve the right to deny entry to anyone not registered.
Digital Pass (only applicable for digital events):
A digital pass is valid for the use of 1 user and provides access to live content, inclusive of all keynotes, and sessions. The pass also includes access to approved speaker presentations/on demand content; this will be available to you via email in the week following the event. Please note: Sharing of speaker presentation’s is subject to approval from the guest speaker. Access must not be shared by multiple user’s or redistributed in any way. Organiser’s reserve the right to deny access to anyone who is found violating the above terms.
Payment & Discounts:
Payment of invoice is due within 7 days of registration. A 3% surcharge is payable for all credit card transactions. Only one promotional discount code can be applied per registrant. Payment in full is required by the first day of the event. Please note: Registrations made within 7 days of the event can only be paid via credit card. All prices and promotions are valid at the time of purchase only and may not be redeemed after the point of purchase.
Organiser’s Rights:
Connect Media and Communications Group Pty Ltd endeavours to ensure the conference programme and speaker line-up is correct at the time of the event. All advertised details are correct at time of publishing. Due to unforeseen circumstances Connect Media and Communications Group Pty Ltd reserves the right to alter the programme prior to the event without notice. We also reserve the right to cancel or postpone the event. Where Connect Media is unable to run the event in the next 12 months (from the date of the event), you will be entitled to a full refund. In the unlikely event that it is cancelled or postponed, no compensation will be provided for cancelled/amended travel arrangements.
Connect Media and Communications Group Pty Ltd reserves the right to deny access to any individual that engages in or is alleged to engage in practices that are considered unprofessional and inappropriate for a business conference. We reserve the right to deny access to delegates that may affect the client / vendor ratio of attendance in favour of the interests of sponsors and commercial partners of the event.
In registering for this event, delegates grant permission to Connect Media and Communications Group Pty Ltd to take and to have full and free use of video/photographs containing their image/likeness for promotional use. Should a delegate not agree to the above image release, they must advise team@connectmedia.com.
Cancellation Policy:
A substitute delegate is welcome at any time provided the request is made in writing. A full refund less a $250 (GST Inclusive) processing fee is applicable on cancellation requests made in writing within 10 days of registration. No refunds are available for cancellations made more than 10 days after registration. Where Connect Media is required to reschedule the event in the interest of the event partner’s and guests, your pass will be automatically transferred to the rescheduled dates. Should you be provided with a credit note at the discretion of the event organisers, this credit is valid for the specified amount of passes, and not the monetary value. Should Connect Media be unable to offer, deliver or fulfil any engagement within 12 months, you will be entitled to a full refund.
Event Delivery:
In case of a change in government restrictions and advice, Connect Media reserves the right to make the decision to deliver the event completely digital, or completely in person. Should you hold a different pass, you are entitled to move your registration to digital/in person, or receive a credit for the following edition of the event.
Privacy Disclosure:
We take your privacy seriously. Information collected on this registration will be held in the strictest of confidence on a secure database. This information may be used in order to contact you regarding future events, product development and services offered. If you do not wish to be contacted please email team@connectmedia.com. To view our full privacy policy please visit: https://connectmedia.com/privacy-policy/.
