2 February 2022
Delivered Digitally Live from the ICC Sydney
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Welcome

Unprecedented disruption and significant shifts in consumer behaviour has accelerated digitisation and transformed the ways SMEs operate and do business. But reinvention isn’t easy.

Adapting new business models, implementing digital technologies, embracing change and preparing for more innovation requires SMEs to think like giants.

The SME Digital Festival aims to help SMEs with ideas, techniques and solutions to propel growth and navigate change through transformation, automation and modernisation.

Why Attend

    • Access cutting-edge skills, tools and techniques to make your business fit for the future
    • Learn directly from experts and specialised solution providers
    • Gain practical insights into digitally transforming your business, from financial management to marketing automation to sales
    • Be inspired by keynote speakers as they breakdown the lessons of their successes and failures
    • Participate virtually and interact with speakers, useful content, 1 on 1 consultations and peer networking from wherever you are

 

Gain Access

1
4 Think Big Keynotes
2
1,000+ participants
3
8 hours of learning
4
20 expert speakers
5
6 core themes
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Past Speakers

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Katy Morris
Founder

Adore Beauty
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Katy Morris
Founder

Adore Beauty
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Bio
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Daniel Flynn
Founder

Thank you
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Daniel Flynn
Founder

Thank you
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Bio
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Hayley Worley
Founder

The Sheet Society
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Hayley Worley
Founder

The Sheet Society
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Bio
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Gabby Lebovich
Co Founder

Catch Group
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Gabby Lebovich
Co Founder

Catch Group
speaker

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Bio
Siimon Reynolds
Mentor and Entrepreneur
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Siimon Reynolds
Mentor and Entrepreneur
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Bio
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Jodie Fox
Co Founder

Shoes of Prey
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Jodie Fox
Co Founder

Shoes of Prey
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Bio
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Aric Dromi
Chief Futurologist

Volvo
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Aric Dromi
Chief Futurologist

Volvo
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Ross Dawson
Futurist and Entrepreneur
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Ross Dawson
Futurist and Entrepreneur

sessions


  • 9:30 am
    Online registration

    Live streaming turned on

  • 9:35 am
    Welcome remarks

    Introduction

  • 9:40 am
    Think Big Talks
  • 9:55 am
    Digital Adoption Session

    Digital Transition Roadmap: Shaping the future of business

    Successful organisations will be those that embrace the biggest opportunity of the current pandemic to accelerate their way into digital channels and advance their digital agenda. This session will focus on bringing your digital transformation initiatives to life by deep diving into:

    • Assessing the digital solutions needed and adapting business models and processes
    • Integrating change management and digital transformation
    • Strengthening management skills and scaling up internal capacity
    • Identifying opportunities to improve and innovate in a transformed business landscape

  • 10:40 am
    Think Big Talks
  • 10:55 am
    Morning tea
  • 11:10 am
    Customer Service and Marketing

    Winning the digital race to meet changing customer expectations

    With increasing competition and technology adoption, it is critical for businesses to establish a proactive digital presence, reinvent marketing strategy and invest in innovative technology tools to improve business performance, relevance, and profitability. This session will explore current trends, digital engagement strategies, challenges and opportunities in today’s fast paced digital landscape.

    • Leveraging marketing automation and adding multiple communications channels to boost sales and revenue
    • Improving customer experience and responding to changing customer expectations through digital tools
    • Incorporating social media channels to connect with customers in real time and build brand equity

  • 12:00 pm
    Data Management and Security

    Embracing data analytics to get deeper insights

    In a data-driven world where businesses need to not only work smarter but also faster, they cannot afford to overlook the advantages of valuable insights derived from data. This session will uncover how to become data intelligent, integrating analytics into decisions and processes, with in-depth discussions on:

    • Overcoming the barriers of categorizing, synthesizing, accessing, and analysing data
    • Harnessing the power of data and analytics to help identify new opportunities, enable strategic initiatives, and better decision making capabilities
    • Keeping on top of the changes and new regulations that are shaping data privacy
    • Building strong cyber defences and empowering your people and business to stay ahead of threats

  • 12:45 pm
    Lunch
  • 1:15 pm
    Contracting

    Automating Contract Management

    As technology and cloud-based work advances, it is difficult for organizations to contract, sign and maintain documentation physically as they used to. By embracing digital contracting, businesses will gain benefits in saved time, increased compliance, and greater ROI. This session will provide practical tips on digital contract management to ensure business continuity.

    • Implementing digital contracting to become client-centric, more efficient, and agile
    • Managing disputes and reducing risks by staying on top of current regulations, governance, and compliance
    • New Contract Management trends, innovations, and best practices

  • 2:05 pm
    People and Performance

    Aligning talent with strategy

    Digital Transformation requires talent. The current talent crisis is putting pressure on businesses to battle skill problems and rethink strategies to find the right people enabling them to adapt to a more digital world. In this session, we’ll explore how employee engagement, people performance, talent management and leadership will define your brand and reputation to your employees and customers. We will provide practical insights into:

    • Creating effective recruitment strategies and tools to engage and retain the right talent
    • Aligning your hiring process with your marketing strategy and employer brand
    • Building learning and people development culture to retain people long term
    • Prioritizing and supporting mental health and wellbeing initiatives

  • 2:50 pm
    Think Big Talks
  • 3:05 pm
    Afternoon tea
  • 3:20 pm
    Payment and Finance

    Integrating and streamlining payment experience

    With most of the population staying at home it is important for businesses to adjust their offerings to help customers engage with their brand and products from home. This means making online payment transactions painless and smooth while also remaining safe and secure and designing effective strategies to meet your customers’ future needs. This session will explore best practices, tools, and innovative products to facilitate faster and smarter payments and finances.

    • Digital acceleration to automate and streamline payments and transactions
    • Managing disruptions to supply chains and their financing
    • Emerging trends that impact small business finance
    • Partnerships and innovations, risk management and regulation of digital financial inclusion

  • 4:10 pm
    Think Big Talks
  • 4:25 pm
    Closing remarks

    Wrap-up

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Why Get Involved

The SME Digital Festival aims to help SMEs with ideas, techniques and solutions to propel growth and navigate change through transformation, automation and modernization.

It will be a uniquely interactive, 1 day digital conference tailored to deliver practical insights for SMEs through a series of inspirational talks, case studies, tech demonstrations, workshops and 1 on 1 digital networking.

Our limited partnership opportunities, exclusively across 6 themes will connect you to Australia’s SME community. Partners will demonstrate their leadership with client case studies, tech deep dive demonstrations, 1 on 1 consultations, digital brand activations and content sharing.

As a marketing platform to demonstrate expertise, credibility and grow your business with Australia’s SMEs, the SME Digital Festival offers unrivalled cut-through.

Angel Gomez
Commercial Director
0497 661 988
angelg@connectmedia.com






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